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Kids Party Rentals FAQ – Orange County

Booking & Rental Details

How is the equipment sanitized?

All of our equipment is thoroughly cleaned and disinfected with antibacterial products before and after each event.

Is there a deposit?

A $100 deposit is required to book a time and date for your rental. Without the deposit, your booking will not be placed. Should you cancel your booking at any time, you will forfeit the deposit. However, we are happy to reschedule a booking for another time.

What is your cancellation policy?

All deposits are forfeited should a booking be cancelled. However, we are happy to reschedule a booking for another time.

How long is the rental duration?

All rentals are up to 4 hours not including setup and breakdown time. Rentals cannot stay overnight.
Duration can be extended at $100 per hour.

What payment methods do you accept?

We accept Venmo, Zelle, Paypal, and cash. All balances must be paid prior to the scheduled setup date/time.

What surfaces can we set up on?

Rentals can be set up on dry grass, concrete, carpet, or flooring. The surface must be flat. We cannot set up on dirt, sand, or mulch.

What is your policy for damaged rentals?

When you book with us, you’re agreeing to cover the cost of any damaged goods. It’s your responsibility to take care of all the items, follow the rules, and prevent any damage or theft.

What areas do you service?

We service Orange County, Los Angeles, and Inland Empire.


General Party Planning

How far in advance should I plan a kids’ party?

Ideally, 2–3 weeks for small parties and 4–6 weeks for larger events.

What’s the average cost of a children’s party?

Most small parties range from $150–$500 depending on rentals and entertainment.

How long should a kids’ party last?

2–3 hours is ideal for toddlers, and 3–4 hours for older kids.

Should I host a party at home or at a venue?

Home parties offer convenience and flexibility, while venues provide entertainment and space without setup stress.

What’s the best age for a themed party?

Children ages 1–4 enjoy simple themes and soft play, while ages 5–10 like bounce houses, games, and interactive entertainment.

How many children should I invite?

A good rule is 1–2 children per year of age, or plan based on your space and budget.

Should I hire a party planner?

For larger events, a planner helps coordinate rentals, entertainment, and timing, but small parties can be managed at home with proper planning.

How do I choose the right party theme?

Base it on your child’s favorite character, activity, or colors. Simple, age-appropriate themes work best for toddlers.

Can I combine multiple themes for twins or siblings?

Yes, but keep decorations and activities cohesive for a visually appealing and fun party.

What supplies do I need for a basic kids’ party?

Essentials include invitations, decorations, food/snacks, a cake, entertainment, and safety supervision.

How do I plan a birthday during holidays or peak seasons?

Book early, secure rentals in advance, and consider weekday or off-peak times to avoid scheduling conflicts.

Can I have both indoor and outdoor activities?

A mix of indoor and outdoor games keeps children engaged, especially in Orange County’s mild weather.

How do I keep kids entertained without hiring extra staff?

Rentals like soft play sets, bounce houses, and organized games allow children to play safely with minimal supervision.

Should I provide favors for each child?

Small, age-appropriate favors are a nice touch but optional. Parents often enjoy practical items like bubbles or stickers.

How do I handle a large age range of children?

Provide separate activity zones or rentals suitable for different age groups, like toddler soft play and older kids’ bounce houses.

How do I plan a first birthday party differently?

Keep it simple, focus on soft play, age-appropriate decorations, and limit the guest list to close family and friends.

What’s the best way to manage RSVPs?

Digital invitations with RSVP tracking or a simple spreadsheet works well for accurate headcounts.

How many adults should supervise a small party?

At least one adult per 5–6 children ensures safety and smooth operation of activities.

Can I include pets in a kids’ party?

Only if the venue and rentals are pet-friendly and adults supervise interactions.

Should I have a schedule for activities?

A loose schedule helps keep children engaged and ensures party flow without over-structuring.


Party Rentals & Entertainment

What types of party rentals do you offer?

We offer soft play sets, bounce houses, obstacle courses, and balloon garlands for birthdays, baby showers, and family events in Orange County.

What age is the soft play set suitable for?

Soft play sets are ideal for toddlers ages 1–4, but all children can enjoy them under supervision.

How many kids can use a soft play set at once?

Small sets fit 2–3 toddlers, medium sets 4–6, and large sets 7–10 children, depending on age and size.

Are bounce houses safe for toddlers?

Yes, with adult supervision and following recommended age limits and safety rules.

How far in advance should I book party rentals?

At least 2–3 weeks in advance for weekends; earlier for peak seasons or popular dates.

Do you deliver and set up rentals?

Yes, we deliver and fully set up all rentals across South Orange County, Long Beach, and LA County.

Can I rent themed balloon garlands?

Yes, we offer customized balloon garlands in a variety of colors and themes to match your party.

Are rentals sanitized?

All soft play sets and bounce houses are cleaned and sanitized between events for safety.

Can I rent multiple items together?

Yes, combining soft play, bounce houses, and balloon garlands is easy — we can provide package pricing.

Do you provide staff to supervise rentals?

We do not provide staffing, but we offer guidance on safe setup and adult supervision recommendations.

Can I rent party equipment for baby showers?

Yes, we provide neutral-colored soft play sets and balloon garlands perfect for baby showers.

Can I customize the colors of my balloon garland?

Absolutely, we offer color and theme customization for every event in Orange County.

How long does setup take?

Most rentals are set up within 30–60 minutes, depending on the size of the order.

Can rentals be used outdoors and indoors?

Yes, our soft play and bounce houses can be used safely indoors or outdoors with adult supervision.

Are obstacle courses suitable for toddlers?

Some obstacle courses are toddler-friendly; we can recommend age-appropriate options.

Can I rent items for multiple days?

Yes, multi-day rentals are available upon request, especially for weekend events.

What happens if it rains on the day of the party?

We offer rescheduling or indoor setup options for outdoor rentals.

Do you offer setup instructions for DIY decorations?

Yes, we provide step-by-step guides for any DIY elements you choose.

Can I mix and match rentals from different categories?

Yes, we encourage combining soft play, bounce houses, and balloon decor to suit your party needs.

Are rentals covered by insurance?

Our rentals meet safety standards; we recommend checking your venue’s insurance requirements for liability coverage.


Food & Catering

Should I serve a full meal or just snacks?

For toddler parties, snacks and finger foods are usually sufficient. Older children may enjoy a simple meal.

How do I accommodate dietary restrictions?

Offer labeled options for allergies, gluten-free, or vegetarian preferences to ensure all children can enjoy the food safely.

Are themed snacks worth it?

Yes, themed snacks enhance the visual appeal and make the party feel more festive.

What’s the easiest way to feed a large group of kids?

Pre-packaged snacks, mini sandwiches, and fruit platters are convenient and reduce mess.

Should I have a cake or cupcakes?

Both work — cupcakes are easier to serve, while a cake makes a fun centerpiece.

How do I keep the food area clean?

Use disposable plates, cups, and napkins, and have a designated trash bin nearby for easy cleanup.

Should drinks be separate from food?

Yes, setting up a drinks station reduces spills and keeps the main food area organized.

Can I hire a caterer for a small party?

Yes, caterers can provide simple meals or themed treats for toddlers and older children in Orange County.

How do I time food service during the party?

Serve snacks first, then the main food, followed by cake near the end to keep children engaged.

Are party favors considered part of catering?

Not usually, but small edible favors like cookies or chocolates can complement the food theme.


Themes & Decorations

What are popular party themes for toddlers?

Hello Kitty, Pom Pom Purin, Race Cars, animals, and neutral baby shower themes are popular.

How do I decorate a small space?

Use balloon garlands, table centerpieces, and wall decals to maximize visual impact without overcrowding.

Should I DIY decorations or rent them?

Rentals save time and reduce stress, while DIY allows personalization. A mix works well.

How do I coordinate balloons, tables, and party favors?

Match colors and theme across all elements and keep the design simple for a cohesive look.

Can I reuse decorations for multiple events?

Yes, neutral and durable items like balloon stands and soft play mats can be reused.

How early should I set up decorations?

For most rentals, setup can be done 1–2 hours before the party, depending on complexity.

Can I mix themes for twins or siblings?

Yes, we can customize decorations to reflect multiple themes cohesively.

Are balloon garlands safe around toddlers?

Yes, as long as they are installed out of reach or with adult supervision to avoid popped balloons.

How can I make decorations Instagram-worthy?

Use colorful balloon arches, themed table setups, and photo backdrops for eye-catching displays.

Can I order custom decorations for a one-time theme?

Absolutely, we provide custom balloon garlands and soft play accents to match your party theme.


Budget & Cost Management

How much should I budget for a kids’ party?

Small parties with basic rentals can start around $150–$300; larger events with multiple rentals may cost $500+.

What are ways to save money on party rentals?

Book early, combine rentals in packages, and reuse decorations when possible.

Can I split costs if multiple families attend?

Yes, sharing rental costs among families is a great way to make larger parties more affordable.

Should I tip the delivery team?

While not required, tipping is appreciated for excellent service.

Are weekday parties cheaper than weekend parties?

Often yes, as weekends are more in demand; weekday bookings may have lower rental fees.

How do I manage a party on a tight budget?

Prioritize rentals and entertainment, use simple decorations, and serve snacks instead of full meals.

Can I rent multiple items at a discounted rate?

Yes, package deals are available when combining soft play, bounce houses, and balloon decor.

Are there hidden fees with party rentals?

Reputable providers clearly list delivery, setup, and rental costs upfront with no hidden fees.

How do I avoid last-minute price surges?

Book early and confirm your rentals and services well in advance.

Should I buy or rent expensive party items?

Rentals save money and storage space, especially for large or themed equipment like soft play sets.


Invitations & Guest Management

When should I send invitations?

2–3 weeks before the party for small gatherings; 4–6 weeks for larger events.

Should I invite all classmates or just a few friends?

Depends on space, budget, and your child’s preference. A small group works well for toddlers.

How do I track RSVPs?

Use digital invitations with RSVP tracking or a simple spreadsheet.

How do I handle last-minute cancellations?

Have a flexible plan and communicate clearly with vendors about cancellation policies.

Are digital invitations acceptable for young children’s parties?

Yes, especially for busy parents, but physical invitations can be a fun keepsake.

Should I include a map or directions?

Yes, especially for new venues or rentals delivered to private homes in OC or LA County.

How do I manage guests with different age children?

Include age-appropriate activities and rentals to keep all children engaged.

Can I limit the number of guests for safety?

Yes, smaller groups are safer for toddlers and ensure everyone enjoys the party.

How do I follow up with guests after sending invitations?

Send a friendly reminder 3–5 days before the party.

Should I ask parents to stay or leave during the party?

For toddlers, it’s best if at least one parent stays; older children can enjoy the party with minimal supervision.


Safety & Logistics

How do I keep kids safe during a party?

Adult supervision, age-appropriate equipment, and clear play area boundaries are key.

Are bounce houses insured?

Check with your rental company; our rentals meet safety standards and we recommend coverage for larger events.

How many adults should supervise a soft play set?

At least 1 adult per 3–5 toddlers for optimal safety.

Are rental setups child-proofed?

Yes, all soft play and bounce houses are designed to minimize sharp edges and tripping hazards.

What should I do in case of bad weather?

Have a backup indoor space or reschedule the outdoor rental.

Can I place rentals on grass or concrete?

Yes, but soft play mats and bounce houses require level, safe surfaces.

How do I prevent overcrowding in the play area?

Limit the number of children per rental size and rotate groups if needed.

Are electrical cords for rentals safe?

Yes, all cords are secured and out of children’s reach.

Can I set up rentals near water?

Only if supervised and at a safe distance; water hazards should be blocked off.

What cleaning measures are in place for rentals?

All items are sanitized before and after each party for children’s safety.


Miscellaneous

Can I combine multiple themes for a twin birthday?

Yes, we can customize balloon garlands and decorations to reflect both themes cohesively.

How do I capture photos or videos?

Use a designated photo area or backdrop and ask parents to take pictures for memories.

How do I plan a party for a child with special needs?

Focus on soft play, smaller groups, and a quiet area for breaks if needed.

Can I rent soft play for baby showers?

Yes, we provide neutral-colored soft play sets perfect for baby showers or gender-neutral parties.

Do you provide setup instructions for DIY decorations?

Yes, we provide step-by-step setup guides for any DIY elements you choose.

Can I host a party in a park or public space?

Yes, with prior permission and ensuring rentals can be safely installed.

Can I rent items for a weekday party?

Yes, we deliver and set up rentals any day of the week in Orange County and surrounding areas.

Do you offer party rentals for corporate or community events?

Yes, we cater to small corporate family events and community gatherings with kid-friendly rentals.

Can I request specific delivery times?

Yes, we schedule delivery and setup based on your preferred time, with flexibility for coordination.

How do I handle lost or damaged rental items?

Our rental agreement outlines responsibility; we provide guidance on safe use to minimize risk.

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Reviews from Happy Parents!

White Soft Play Jumping - Laguna Niguel

"easy breezy!"

We had an easy breezy experience booking a soft play rental with Belinda. The Pepper Play color schemes are on point, and the equipment is wiped down thoroughly during setup. Our kiddo guests had nonstop fun - Pepper Play is highly recommended!
  • Allison Rodriguez, Mission Viejo

"worth every penny"

Everything was transparent and clear when booking. I felt the price was worth every penny and compared to all the Orange County companies ( I checked ) they give you more space than the others. I.cant wait to rebook in the future. Belinda you're the best!!!
  • Celina Conent, Rancho Santa Margarita
Girls jumping in white bounce house

"chic & clean"

I contacted Pepper Play for my 3 year olds birthday party. It was a hit with all the kids! They were very responsive and answered all my questions. The setup was very chic and clean. The whole process went seamlessly, I would highly recommend them.
  • Hanh Pham, Huntington Beach

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